Consulting services

In addition to our training services, we work with organisations on various consulting projects, to help them improve the accessibility of the programs and services they provide.

Consulting projects might include:

  • Disability Inclusion Action Plans (development, review or implementation assistance)
  • Venue access audits
  • Website access audits
  • Other access audits, including those focused on policies, procedures, systems, programs or communications

Access audits are a useful step to help improve an organisation’s accessibility, and can be undertaken in the lead-up to development of a Disability Inclusion Action Plan. The focus of an audit varies depending on the situation and is tailored to specific needs or requirements. Audits take into account:

  • Disability Discrimination Act 1992
  • NSW Disability Inclusion Act 2014
  • National Disability Strategy 2010 – 2020
  • Disability (Access to Premises – Buildings) Standards 2010
  • Australian Standards: Design for access and mobility

However rather than focusing only on compliance with these codes, our audits highlight opportunities for organisations to aim for best practice. They are usually conducted in consultation with staff and identify barriers that impact on visitors, staff and artists with disability.

We will suggest solutions and opportunities for improvement and these findings can be presented in the form of a written report and/or presentation to staff or Board members.

We often retain a relationship with the organisation after project completion, to ensure smooth implementation of recommendation, offering advice and guidance where required.

Disability Inclusion Training: Liz Martin, trainer, is wearing a blue top and is standing over a desk laughing and talking to two people

Examples of consulting projects we have recently worked on include:

Examples of consulting projects we will soon be working on include:

  • A venue ‘walk through’ audit, with 15 people with disability visiting three separate sites and providing feedback to make access improvements to their spaces
  • An accessibility review of the access program for a Major Performing Arts Company, and recommendations for consideration in the development of their next DIAP
  • Advice on best practice in communications, programing, and servicing audiences with disability, a document review service, assistance with promotion and development of their DIAP for a festival

Our consultants are experts in their field and include artists, people with lived experience of disability and consultants with high level expertise in government, policy, facilitation and the arts and disability sector.

“I love that the access training is done by people with disability. The first-person perspective is invaluable.”
– Training participant, 2017

Our trainers and consultants